Customer service

22belowofficial

Customer service

We're here to help you and make your order process with us as smooth as possible so if you have any questions please e-mail us via the contact form.
Here follow some general info on our merchandise and ordering process

Payments
We accept PayPal and Credit Card payments only.

Shipping
We ship several times a week and every single day from Fri to Sat during pre Christmas and topic season. We ship First Class for International orders.

Once your order is placed you'll receive a confirmation email from our web store followed by tracking info as soon as the order is fulfilled, packed and labeled.

We'll email you if there's any problem with the items you have ordered or if we need any further info on your order.

If you need a rush order or special shipping, please contact us at 22below@22belowofficial.com. Please don't put off till the last moment.

Please check the address we get from PayPal is correct. That's where we will ship it. We don't know your “new address” unless you have it updated on your paypal account. As a backup we ask you to fill in the form for the order completely!